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Load Control File Failed

Posted: Wed Mar 29, 2017 9:37 am
by raymueller

What does the error message "Load control file failed. please check if you are using the correct template."

I setup the demo application using the steps in the readme file.

Set the correct connection information

Received the error dialog window.

Performed update template function under tools - OK

Deleted the cache - no difference

What did I miss?

Thanks
Ray


Re: Load Control File Failed

Posted: Wed Mar 29, 2017 9:48 am
by Webmaster

If you have customized the template, make sure you have customized properly, read Customizing Template in the help file. If not, click Tools -> Delete Template Cache and try again.


Re: Load Control File Failed

Posted: Thu Mar 30, 2017 7:38 am
by raymueller

I did not customize the template however I did delete the template cache which solved the problem.

Thank you
Ray


Re: Load Control File Failed

Posted: Thu May 25, 2017 3:45 am
by developermct

Hi! I'm in the same situation. I've downloaded the demo/trial, and I didn't modify the template. I tried this solution of deleting the template cache, but I still get this error. After I delete the template cache, it asks me "do you want to keep the existing files in the template folder or overwrite from the zip file", it doesn't matter if I click "keep" or "overwrite", I then get the "Load Control File Failed" error.

I'm very interested in using this system, but I need to get it to work and do a proof of concept before I purchase. Thank you so much for your time!


Re: Load Control File Failed

Posted: Thu May 25, 2017 4:27 am
by developermct

I tried the same on my laptop and got the same result. I tried running AspMaker as an administrator and then it worked.

Thanks!